The Maharajah of Ice Cream is a befitting title for our Founder, Iqbal Krishan Ghai. He started out with a small eatery in Connaught Place, New Delhi, churning out homemade ice cream for American troops during World War II. And went on to create Kwality, a brand that practically weaned India's fledgling nation on chocobars, mango duets and cassatas.
Apart from building the country's favourite brand of ice cream, this feisty entrepreneur also started Gaylord and Kwality restaurants, the first Indian restaurant chain to bring the silver and damask of fine dining to the tables of New India. It was founded on a personal vision of hospitality that encompassed family, friends and employees across the globe, from London, New York, San Francisco and Chicago to Hong Kong, Kobe, Sharjah and Jeddah.
In 1955, the legendary pioneer purchased the Bombay Club for former British residents. He converted it into the iconic Nataraj Hotel that now stands as the InterContinental, a luxury boutique hotel on Mumbai's equally iconic Marine Drive.
Recipient of the Lifetime Achievement Award by the Hotel Federation of India, Iqbal Ghai is acknowledged by BBC as one of the seven foremost self made people in the world.
A Graduate from the School of Hotel Administration, Cornell University USA, Mr. Ravi Ghai moved to Mumbai in 1967 to manage the family businesses. In 1979, he expanded the Kwality ice cream business through a franchise network in India and the Middle East. He continued to build the organization in keeping with the core values of the family heritage and vision. In 1994 he entered into a joint venture with the principals of India’s first QSR brand, Baskin Robbins and Rich Food Corporation, a world leader in non-dairy whip toppings and other food products. Under his leadership, the Nataraj Hotel in Mumbai was reconstructed in 1999 into the Iconic InterContinental Marine Drive, a landmark in Marine Drive, Mumbai.
With over four decades of experience, Mr. Ravi Ghai is a known figure in the Indian hospitality industry and serves on the board of various corporate entities and professional bodies. Apart from being an avid Golfer, he is a passionate horse racing enthusiast and has served as the chairman of the Stewards at the Royal Western India Turf Club.
The third generation entrepreneur of the Ghai family, Mr. Gaurav Ghai started his first business venture while still a student at the Sydenham College of Commerce and Economics. After taking charge of the family business in 1999, he has successfully expanded the Group's operations pan India, the SAARC region and across the Middle East.
His vision of creating a professionally managed global conglomerate with traditional values of the 70-year-old family business led to the group being rebranded as the Graviss Group in 2001 (a name formed with the initials of every family member).
Under his leadership, the Graviss group expanded the Baskin Robbins franchise across India and SAARC region, Rich's India is now India's largest non-dairy icings and toppings company, the Group's International foods, dairy and ice cream business is now sold in 11 countries across the Middle East Region, and are soon to be launched in the UK and EU markets.
He conceptualized many firsts: Mayfair Rooms, Mumbai's first stand-alone banquet rooms to offer 5-star facilities, Mumbai's first 5-star luxury boutique hotel, India's first internationally acclaimed terrace bar, the Dome, in 2002. Under his leadership, the Group continues its expansion in the hospitality business, through the development and management of real estate and luxury condos branded 'The Nest'.
Ghai Enterprises, founded by I.K. Ghai in 1939, was rebranded as the Graviss Group in 2001. It is a professionally managed global conglomerate with traditional values of the 70-year-old family business. GRAVISS Group directly employs in excess of 2000 people across several regions of operations, and includes the ownership and management of the boutique Hotel InterContinental Marine Drive Mumbai, Mayfair Banquets and Catering services Mumbai, Rich Graviss (India), which produces a wide range of raw material and products such as icings and toppings for the bakery and confectionery industry, India’s largest ice-cream store chain-Baskin Robbins, Kwality Ice cream – the leading ice cream brand of the Middle East which also retails a wide selection of Indian food products, Zaffran – a chain of modern Indian family dining restaurants in India, and other sub-brands.
To enrich and delight our guests and customers with experiences and products which bring happiness and prosperity to the communities we serve.
To create a global business that brings a taste of India to international consumers, and offers international products and services to the consumers in India.
Quality, Passion, Innovation and pride in our 'Indianness' can be observed in all that we do. We treat every interaction we have with our customers, our communities, and our colleagues around the world with the highest level of honesty and respect. We are guided by, and are committed to these values, based on our Founder's dedication to people and their well-being.